Questions to ask before you hire a roofer

Roofing mistakes are expensive and hard to undo. These questions help you compare material specs, tear-off practices, warranties, and how the contractor behaves around insurance claims.

Questions to ask

1. Are you a licensed roofing contractor here, and do you carry liability and workers’ compensation insurance?

Why it matters: Roofing is high-injury work. Confirm licensing where required and that workers on your roof are insured — not day laborers with no coverage.

2. Will you do a full tear-off or an overlay, and why?

Why it matters: Overlays can hide deck damage and may violate manufacturer requirements for warranty. Tear-off costs more upfront but reveals rot and lets them start clean.

3. What exact shingle or material product (brand, line, warranty tier) is in the quote?

Why it matters: “Architectural shingles” is not a spec. Brand, product line, color, and warranty tier affect price and longevity. Lock them in writing.

4. What underlayment, drip edge, flashing, and ventilation are included?

Why it matters: Shingles get the attention; flashing and ventilation prevent leaks and heat damage. Cheap bids often skimp here.

5. How do you handle rotten decking if you find it after tear-off?

Why it matters: Decking replacement is commonly priced per sheet. Know the unit price and approval process before the tear-off starts.

6. Who manufactures the warranty, what does the workmanship warranty cover, and for how long?

Why it matters: Manufacturer material warranties differ from contractor workmanship warranties. Ask what voids coverage (like improper ventilation) and whether warranties are transferable.

7. Will you obtain permits, and do you arrange final inspection?

Why it matters: Many cities require roofing permits. Inspection protects you and documents that the job met code.

8. If this involves storm damage, will you work with my insurer — and do you charge a public-adjuster-style fee?

Why it matters: Be wary of contractors who appear unsolicited after storms, offer to “waive your deductible,” or push you to sign over claim rights. Understand who communicates with the insurer.

9. How will you protect landscaping, and what is the cleanup standard (including magnets for nails)?

Why it matters: Nails in driveways and shredded shingles in gutters are common complaints. Ask about jobsite protection and a final magnetic sweep.

10. What is the payment schedule, and is a deposit capped reasonably?

Why it matters: Large upfront deposits are a classic roofing scam pattern. Prefer staged payments tied to milestones, with final payment after completion and cleanup.

Red flags

Next-step checklist