Questions to ask
1. Are you licensed and bonded as a general contractor in this state, and can I verify the license number?
Why it matters: GC licensing thresholds and classifications vary by state. A verifiable license number lets you check status, complaints, and whether the classification covers your project size. Ask for liability insurance and workers’ compensation certificates that name your property if the job is large.
2. Will the bid be a fixed-price contract with a written scope, or a time-and-materials estimate with a not-to-exceed cap?
Why it matters: Remodels balloon when scope is vague. A detailed written scope (rooms, finishes, allowances, exclusions) plus a fixed price or capped T&M structure makes comparison fair and limits open-ended billing.
3. Who are your key subcontractors (electrical, plumbing, HVAC, framing), and do you stand behind their work?
Why it matters: Most GCs coordinate trades rather than swing every hammer. Knowing who does the critical work — and that the GC’s warranty covers sub failures — tells you where quality and accountability actually live.
4. What is the payment schedule, and how much is due before materials arrive or work starts?
Why it matters: Large upfront deposits are a common risk. Prefer progress payments tied to milestones (demo complete, rough-in inspected, finishes installed) rather than a big cash ask before anything happens on site.
5. Who pulls permits, schedules inspections, and owns failed-inspection rework?
Why it matters: Structural, electrical, and plumbing work usually needs permits. Clarify that the GC (not you) pulls them, attends inspections, and fixes code issues at their cost before the next payment milestone.
6. What is the projected timeline, including lead times for materials, and what delays are outside your control?
Why it matters: “Six weeks” often ignores cabinet or window lead times. A schedule with dependencies, weather allowances, and a change-order path for owner-caused delays sets realistic expectations and reduces friction mid-job.
7. How do you handle change orders — written only, with price and schedule impact before work continues?
Why it matters: Verbal “while we’re at it” adds are how budgets explode. Require a written change order with cost and days added, signed before the extra work starts, and ask how allowances for finishes are reconciled.
8. Will you be on site daily, and who is the day-to-day superintendent I can call?
Why it matters: Some GCs sell the job then disappear. A named site lead, visit cadence, and response-time expectation for questions keeps decisions moving and prevents trades waiting on unanswered emails.
9. How do you protect the rest of the house (dust, floors, HVAC), and what does final cleanup include?
Why it matters: Remodels spread dust into living spaces and ductwork. Pros who specify containment, floor protection, daily cleanup, and a final deep clean (including punch-list walkthrough) show they plan the job end-to-end.
10. What warranties cover workmanship and materials, and what happens if a subcontractor’s work fails later?
Why it matters: Manufacturer warranties on fixtures are not the same as labor warranties. Get duration in writing, what voids coverage, and confirmation the GC remains your single point of contact if a trade’s work fails after completion.
11. Can you share recent local references for projects similar in size and type to mine?
Why it matters: A kitchen remodel is different from a full addition. References for comparable scope help you gauge communication, schedule honesty, and whether the punch list was finished without chasing.
Red flags
- Large cash deposit demanded before permits, materials, or a signed contract.
- No written scope, or a one-page bid with huge “allowance” buckets and no exclusions list.
- Cannot or will not provide a license number, bond, or insurance certificate.
- Discourages permits “to keep costs down” or asks you to pull permits yourself without a clear reason.
- Pressure to sign today with a “price good only this week” scare tactic and no time for references.
- Unwillingness to name subcontractors or to put change orders in writing.
Next-step checklist
- Verify GC license status on your state contractor board website.
- Get at least two written bids against the same detailed scope and finish allowances.
- Confirm liability and workers’ comp insurance; request certificates for larger jobs.
- Agree in writing on payment milestones, change-order process, and warranty terms.
- Ask for a rough schedule with material lead times and inspection checkpoints.
- Keep contracts, change orders, permit numbers, and final invoices for resale and warranty claims.