Questions to ask
1. Are you a licensed electrician in this jurisdiction, and is the person on-site a journeyman or apprentice?
Why it matters: Titles matter. An apprentice may assist, but critical panel and service work should be supervised by a licensed journeyman or master electrician per local rules.
2. Do you carry general liability and workers’ compensation insurance? Can you provide certificates?
Why it matters: Electrical fires and falls are real risks. Certificates of insurance protect you if something goes wrong on your property.
3. Will this work require a permit and inspection, and will you handle that?
Why it matters: Panel upgrades, new circuits, and service changes typically need permits. Pros who avoid inspection may leave unsafe or non-code work behind your walls.
4. Can you explain the scope in writing — circuits, breaker sizes, wire type, and device brands?
Why it matters: “Fix the outlets” is not a scope. Written details prevent under-spec wire, wrong breaker sizes, and arguments about what was included.
5. If you recommend a panel upgrade, why — and what are the alternatives?
Why it matters: Not every flickering light needs a new panel. Ask for the diagnostic reasoning (load calculation, age, available slots, insurance requirement) before authorizing a major upgrade.
6. How do you handle knob-and-tube, aluminum wiring, or other legacy systems if you find them?
Why it matters: Older homes hide surprises. A plan for discovery (options, costs, safety priorities) is better than a mid-job ultimatum.
7. What is your warranty on labor, and which manufacturer warranties apply to devices you install?
Why it matters: GFCI/AFCI breakers and panels have manufacturer coverage; labor warranty is the contractor’s promise. Get both in writing.
8. Will power need to be shut off, and for how long? What should I prepare?
Why it matters: Medical devices, home offices, and refrigerated medicine need planning. Clear downtime expectations reduce stress and show professionalism.
9. How do you price change orders if the inspection requires additional corrections?
Why it matters: Inspectors sometimes require extras. Agree in advance how those costs are approved so you are not surprised after the rough-in.
10. Can you provide references for similar residential work completed in the last year?
Why it matters: Commercial and residential work differ. Recent local references for panel swaps or rewiring are more useful than generic five-star web reviews alone.
Red flags
- Offers to do permitted work “under the table” without inspection.
- No license number, or license belongs to someone not affiliated with the company.
- Quotes a full panel replacement after a five-minute glance with no load discussion.
- Uses scare tactics (“your house will burn down tonight”) to force same-day decisions.
- Cannot provide proof of insurance.
- Wants full payment in cash before materials are purchased.
Next-step checklist
- Verify the electrician’s license on your state licensing board site.
- Request certificates of insurance before work begins.
- Get a written scope with permit responsibility clearly assigned.
- Photograph the panel and label circuits before and after major work.
- Do not make final payment until inspections (if required) pass.
- Keep invoices and permit records with your home file.