1. Will you perform an inspection first, and can you show me what you found?
Why it matters: Treatment without identification wastes money. Ask to see evidence (droppings, entry points, nests) and which pest species they believe you have.
Questions to ask before you hire pest control
Effective pest control starts with correct identification — not a generic spray. Use these questions to understand what was found, what will be treated, safety precautions, and what happens if pests return.
Questions to ask
2. What treatment method do you recommend, and why that method over alternatives?
Why it matters: Options may include baits, traps, exclusion, sprays, or heat. A good answer explains tradeoffs for your pest, pets, kids, and building type — not just “we spray quarterly.”
3. Which products will you use, and what are the re-entry or pet/child precautions?
Why it matters: You need clear guidance: vacate time, cover aquariums, pet plans, and whether treatments are applied inside, outside, or both.
4. Is this a one-time service or a recurring plan, and can I see pricing for both?
Why it matters: Some companies push annual contracts when a one-time plus exclusion work would suffice. Compare total year-one cost, not just the first visit price.
5. What does your service guarantee or re-treat policy include?
Why it matters: “Guaranteed” should mean a defined re-service window (e.g., return at no charge within 30 days if activity continues). Ask what voids the guarantee.
6. Will you seal or recommend sealing entry points, and is exclusion included?
Why it matters: Killing visible pests without closing gaps invites return visits. Clarify whether exclusion is part of the quote or a referral.
7. Are your technicians licensed applicators in this state?
Why it matters: Pesticide application is regulated. Licensing is a baseline credibility check; ask for the company and applicator license numbers.
8. How do you handle neighboring units or shared walls (apartments, townhomes)?
Why it matters: In multi-unit housing, untreated neighbors can reinfest you. Ask what they need from property management and what success looks like in shared structures.
9. What should I do to prepare, and what follow-up is my responsibility?
Why it matters: Clutter reduction, food storage, moisture fixes, and monitoring stations often determine outcomes. Clear homeowner tasks prevent blame games later.
10. Can you provide a written report after service detailing where you treated and what you observed?
Why it matters: Written reports create accountability and help the next tech (or you) track progress over time.
Red flags
- Diagnoses your pest over the phone without inspection and sells a long contract immediately.
- Cannot name the pest or explain why the chosen treatment fits.
- Dismisses questions about pets, kids, or product safety.
- No license information, or pressure to sign today for a “special rate.”
- Guarantees permanent elimination of wildlife or termites without inspection specifics.
- Wants a large prepaid multi-year contract before the first visit results are clear.
Next-step checklist
- Get an inspection and written findings before authorizing a big treatment plan.
- Compare one-time + exclusion vs recurring plan pricing.
- Verify applicator / company license with your state agriculture or pest-control board.
- Ask for product names and safety instructions in writing.
- Complete prep checklist before the visit; note moisture and food sources.
- Keep service reports; schedule re-service promptly if activity continues within the guarantee window.